Returns & Refunds Policy

Return Eligibility

We accept return requests within 7 days of receiving your order if:

• The item received is damaged.
• The item received is defective.
• The wrong item was delivered.

Non-Returnable Items

Returns may not be accepted for:

• Items damaged after delivery.
• Used, washed, or altered products.
• Products without original packaging and tags.

Refund Process

Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed within 7–10 business days.

Exchange Requests

Customers may request an exchange for size or product issues subject to product availability.

Return Assistance

For return requests, please contact:

• Email: msstore554@gmail.com
• Phone: +92 321 6116500